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Privacy Policy

Last updated: 2 April 2023

This Data Protection and Privacy Notice (“Notice”) sets forth of how KLOBBI Pte Ltd (herein be referred as “KLOBBI”, “us”, “we” or “our”) manages information, whether true or not, that can be associated with or which relates to an identified or identifiable natural person (“Personal Data”). It acts in accordance to the Personal Data under the Personal Data Protection Act (No. 26 of 2012) of Singapore (“PDPA”), and applies to all our services and any associated Services (“Services”).

This Notice applies to Personal Data in our possession or under our control, including Personal Data in the possession of organisations which we have engaged to collect, use, disclose or process Personal Data for our purposes, and disclosing such Personal Data to the Companies’ authorised service providers and relevant third parties in the manner set forth in this Notice.

Participating in our Events

By registering for these events we wish to use your information on the basis of our legitimate interests to keep in contact with you regardings current and future editions of relevant events, products and services which may be of interest to you.

Privacy Notice

Some of our events and products are co-branded, co-delivered or sponsored by third-party event organisers, exhibitors or sponsors. We may share your details with these third-party partners. Should we do so at live events, a clear notice will be provided that gives the opportunity to opt-out or opt-in to such sharing as required by applicable data protection laws. The third-party partner’s use of your details will be in accordance with their notice provided and its privacy policy and is not covered by this Privacy Policy.

We will only ever use the information we collect or receive about you in accordance with our Privacy Policy. If you prefer us not to contact you about relevant events, products and services that we believe you will be interested in, you can manage your preferences via a link we will send you, unsubscribe using the link in our emails or by emailing [email protected].

Data collection for Event Registration

For event registration purposes, we serve strictly as a data intermediary on behalf of our clients (Event Organisers). As part of your registration to Physical, Virtual (online) and Hybrid (online and offline) events, all data collected for event registration is owned by the Event Organiser.

All event data collected is owned by the Event Organiser. All event data collected will be deleted within 30 days after the event. We do not keep, distribute or sell data collected.

The Event Organiser’s use of your data will be in accordance with their notice provided and its privacy policy and is not covered by this Privacy Policy.

For further information on your data processing and your rights, please contact [email protected].

Who we collect data from

Generally, we may collect Personal data from:

  • Sponsors, Exhibitors, Speakers, Delegates, Attendees, Visitors, Invitees, Participants to our Events, and of employees, agents and representatives of such Sponsors, Speakers, Delegates, Exhibitors, Attendees and Invitees;
  • Service providers and other interest groups (and in the case of companies of their employees, agents and representatives); and
  • Users of our websites.

These individuals about whom we collect Personal Data shall herein be referred to as “you” in this Notice. By interacting with us, submitting information to us, enrolling or signing up for any products or services offered by us, you agree and consent to our terms set in this notice.

How we collect Personal Data

Generally, we may collect Personal Data from and about you, including without limitation, through:

  • Direct Interactions
    • When you engage us for and in relation to any of our Services, whether in writing, orally or through our website, and/or attend any of our Events (e.g. registration forms, subscribe to our mailing list, and photographs, videos and/or audio recordings taken by us or our representatives at our Events);
    • When you interact with our staff, service providers and other representatives, for example, via telephone calls, letters, fax, face-to-face meetings and emails and/or other any other means including but not limited to WhatsApp, Telegram, WeChat, Skype and SMS; and/or
    • When you submit your Personal Data to us for any other reason (whether voluntary or otherwise).
  • Automated Interactions
    • When you interact with us on our websites, we may automatically receive and record information on our server logs from your browser. We may employ cookies in order for our server to recognise a return visitor as a unique user including, without limitation, monitoring information relating to how a visitor arrives at the website, what kind of browser a visitor is on, what operating system a visitor is using, a visitor’s IP address, and a visitor’s click stream information and time stamp (e.g. pages they have viewed, the time the pages were accessed and the time spent per web page).
  • Third Parties
    • Vendors, business partners, regulatory authorities, your employer or other organisations with whom you have dealings within connection with our Events, including Personal Data in publicly available sources; and/or
    • If you are submitting Personal Data of another individual to us, you should ensure that all Personal Data submitted is complete, accurate, true and correct, and all necessary consents are obtained and/or have provided any required notices to these individuals. Alternatively, you may provide Personal Data to us if you have another legal justification to provide us such information so that we can use it for the purposes and on the bases set out in this Notice.

What data do we collect

Generally, we will seek to reduce our collection to what is needed to complete relevant function or service. We may collect, use, process, store and transfer different kinds of Personal Data about you when you participate in our Events or engage us for our Services. The information collected includes but not limited to following:

  • Name, organisation, business contact information;
  • Business contact number;
  • Feedback and/or information relating to the usage of our services and our Events; and
  • Any other information you may choose to provide us.

How do we use your Personal Data

We generally use your Personal Data to:

  • to perform our obligations in the course of providing our Services;
  • to manage our relationship with you and facilitate the provision of our Services;
  • to monitor, analyse and protect our business, including the activities of individuals at our Events;
  • to facilitate business operations;
  • to facilitate completion of any requests from you;
  • to comply with any legal, regulatory or professional obligation; and/or
  • to personalise your customer experience, develop our business and/or improve on our Services.

Please note that if you choose not to provide us with your Personal Data or choose not to consent to our processing of your Personal Data, we may not be able to provide some or all of our Services to you or respond to your other requests.

These purposes may continue to apply even in situations where your relationship with us has been terminated or altered in any way. In such cases, we may still retain personal data relating to you and use or disclose such information for legal or business purposes, including for compliance with the PDPA, GDPR and/or other applicable laws.

Third parties that we have share your personal data with

Where and when required, your Personal Data may be shared with third parties in certain circumstances. The third parties include but not limited to:

  • Our service providers
    We may share your personal information with our event organisers, event management companies, event sponsors and exhibitors whose booths you visited/interacted with in our physical or virtual exhibition.

    The event organisers, sponsors and exhibitors may use your personal information to send you information about products, content and services that might interest you and for internal analytical and business development purposes. Please note that the event organisers, sponsors and exhibitors have their own privacy policies, you should check their privacy policies or opt-out from their communications directly with the respective organisations.

  • Third parties permitted by law
    In certain circumstances, we may be required to disclose or share your personal information in order to comply with legal obligations from regulatory or supervisory authorities (e.g. police, regulators, government agencies or to judicial or administrative authorities). We may also disclose your personal information to third parties where disclosure is both legally permissible and necessary to protect or defend our rights, matters of national security, law enforcement, to enforce our contracts or protect your rights or those of the public.

  • Third parties connected with business transfer

    We may transfer your personal information to third parties in connection with a reorganisation, restructuring, merger, acquisition or transfer of assets, provided that the receiving party agrees to treat your personal information in a manner consistent with this Notice.

Please note that our website may, from time to time, contain links to and from the websites of our partners or affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we have no control over how they may use your personal information. You should check the privacy policies of these third-party websites before you submit any personal information to them.

Data Retention

  • Protection and Security
    We implement appropriate technical and organisation measures to protect your Personal Data against accidental, unauthorized or unlawful use, disclosure, access, destruction, loss, change or damage. Access to your Personal Data is strictly limited to persons on need to know basis.

    However, we cannot completely guarantee the security of any Personal Data we may have collected from or about you, or that for example no harmful code (e.g. viruses, bugs, trojan horses, spyware or adware) will enter our website. You should be aware of the risks associated with using websites.

    While we strive to protect your Personal Data, we cannot ensure the security of the information you transmitted to us via the Internet.

  • Retention
    We will only retain your personal data for as long as necessary for the purpose for which that data was collected and to the extent permitted by applicable law.

    We will delete the event database within 30 days after the end of the event.

Transfer to other countries

In the provision of our Services, the Personal Data we collect may be transferred to and processed by third parties in other countries. In all such instances, we shall ensure that the transfer of your Personal Data is carried out in accordance with any applicable laws and that appropriate safeguards (e.g. contractual, technical and organisational measures) are put in place before such transfer takes place.

How to access and control your Personal Data

You have the following rights where applicable:

  • Access
    You may request a copy for of the personal information we are processing about you. For your own privacy and security, at our discretion, we may require you to prove your identity before providing the requested information.
  • Rectification
    You may request to update and rectify any incomplete or inaccurate personal information that we process about you. To help us ensure accuracy please provide us with updated information where possible.
  • Deletion
    You may request that we delete personal information that we process about you, except we are not obliged to do so if we need to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims.
  • Restriction
    You may restrict our processing of your personal information where you believe such data to be inaccurate; our processing is unlawful; or that we no longer need to process such data for a particular purpose unless we are not able to delete the data due to a legal or other obligation or because you do not wish for us to delete it.
  • Portability
    You may request to obtain personal information we hold about you, in a structured, electronic format, and to transmit such data to another data controller, where this is (i) personal information which you have provided to us, and (ii) if we are processing that data with your consent or to perform a contract with you.
  • Objection
    You may object to our processing of your Personal data. We will abide by your request unless we have compelling legitimate grounds for the processing which override your interests and rights, or if we need to continue to process the data for the establishment, exercise or defence of a legal claim.

    Withdrawing Consent. You may withdraw your consent for us to process your Personal Data at any time, free of charge. This includes cases where you wish to opt out from marketing messages that you receive from us. Individuals are given rights in relation to their Personal Data pursuant to the applicable law.

  • Right not to be subject to Automated Decision-making
    You have the right to not be subject to a decision based solely on automated decision-making where the decision would have a legal effect on you or produce a similarly significant effect. If we send you electronic marketing messages based on your consent or as otherwise permitted by applicable law, you may, at any time, respectively withdraw such consent or declare your objection at no cost. The electronic marketing messages you receive from us will also include an “unsubscribe” option within the message itself to enable you to manage your Personal Data. Please note that if you opt-out of receiving direct marketing materials, we may still send you non-promotional messages, such as receipts or information about the Services we are providing to you.

Additionally, you have the right at any time to lodge a complaint with your local Data Protection Authority if you are unhappy with the way in which we are using your Personal Data.

In order to enable you to exercise these rights with ease and to record your preferences in relation to how we use your Personal Data, you may manage your privacy preferences at any time by contacting KLOBBI at [email protected]

Changes to this Notice

We reserve the right to change our Data Protection Privacy Notice from time to time. If we decide to change our Notice, we will notify you of these changes as appropriate through various possible channels (e.g. bulletin board in our website, email, “last updated” date at the end of this Notice).

Contact Us

If you have any questions about your privacy, your privacy rights, or how to exercise them, please feel free to contact KLOBBI at [email protected]. We will respond to your request within 5 working days upon verification of your identity, if applicable.

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